AI-powered retail execution

Your digital eyes
in the field.

Collect instant, accurate and verified data from your field teams; manage your shelves, people and agreements from one platform.

  • iOS · Android · Web
  • ERP and BI integration
  • Multilingual, including Arabic
MerchWork Vision shelf analysis report

Product family

From shelf to strategy, one platform.

See · Do · Plan · Know · Act. Five modules, one dataset, one team.

MerchWork

Vision

Sees

AI-powered shelf recognition and image analytics.

Details
MerchWork

Field

Executes

A mobile control centre for field managers.

Details
MerchWork Coming soon

Flow

Plans

Planning that assigns stores to your team in the most efficient way.

Details
MerchWork

Insight

Understands

Reports built for you, delivered automatically.

Details
MerchWork Coming soon

Agent

Acts

AI agents for decision support, tasks and automation.

Details

Store visit

Right person, right place, right data.

A store visit takes five steps, and the data reaches head office at the same moment.

  1. Reach the store

    The planned store, time window and directions are right in front of you.

  2. Check in

    A visit can only start at the store, with GPS verification.

  3. Complete measurements

    Store-specific forms, tasks and counts open up.

  4. Take the photo

    Live capture with the in-app camera only.

  5. Submit and close

    Data flows to head office instantly, scored and reported.

MERCHWORK VISION

Everything on the shelf, measured to one standard.

Take a shelf photo and products are recognised automatically; missing products, empty space and price label issues are flagged instantly.

  • On-shelf availability
  • Share of shelf
  • Display share
  • Planogram compliance
  • Price labels
  • Competitor tracking
  • Expiry dates
  • POP materials
AI analysis of a shelf photo with detected findings
MerchWork Flow efficiency optimisation screen

MERCHWORK FLOW Coming soon

Which store goes to which merchandiser?

Flow assigns your stores to your field team in the most efficient way. Who should cover which stores is no longer a guess but a plan.

  • Balanced portfolios

    Stores are spread evenly across the team by workload.

  • Plans built around people

    Starting point, working hours, capacity and skills are all taken into account.

  • Visit frequency built in

    Each store's visit frequency and duration is part of the plan.

  • Simulate first, then approve

    Compare scenarios, adjust them; only the approved plan goes to the field.

Trusted data

Every piece of field data is verified on more than one layer.

GPS verification

A visit starts at the store, with real-time location checks.

Fake location detection

Fake GPS apps are detected and blocked.

Live photos only

No gallery access; photos can only be taken with the in-app camera.

AI checks

Incoming data is analysed; inconsistencies and anomalies are flagged.

Examples of what the AI catches

  • The same photo reused across different visits
  • Shelf layout that doesn't match the category
  • Unusually short visits
  • Photo content that doesn't match the location
  • Off-route movement

Management panel

See the field day minute by minute.

From stores to staff, from stands to agreements: your whole operation in one panel.

Store card

Store card

Location, opening hours, last visit, measurement results and tasks on one screen.

Staff card

Staff card

Weekly performance, task breakdown, live location and training status.

Stand tracking

Stand tracking

Photo checklist, compliance rate and visit history.

Tasks and surveys

Store-level tasks and surveys go live in the field instantly and are closed with a form and photo.

Route compliance

Compliance with plan, timing and duration is measured; the whole day can be replayed on the map.

Agreement tracking

Is the display you paid for on the shelf? Paid and free displays are measured by brand.

Stands and materials

Know where every stand is and what condition it's in, with QR codes.

Training and documents

Training, tests and planogram documents in the field; participation is reported.

Dynamic KPIs and badges

One performance score per merchandiser; the team sees its own score on mobile.

MERCHWORK FIELD

The field, in your manager's pocket.

Live field summary

Visits, delays and stores that need attention.

Stores and map

Store status, location and directions.

Team tracking

Staff location, route and tasks; assign a task on the spot.

Instant notifications

Delays, stand damage and completed visits.

MERCHWORK INSIGHT

Reports built for you, delivered automatically.

Custom reports

Report screens designed around your needs.

Flexible filters

Pull the report yourself, broken down any way you like.

Scheduled reports

Automatic emails with Excel attachments to the people you choose.

Any output format

Excel, PDF, PowerPoint and CSV.

MERCHWORK AGENT Coming soon

Your AI decision support centre.

Agent brings your field data, sales and stock figures and communication channels together in one AI. It finds the problem, proposes the right action, carries it out with your approval and follows up on the result.

  • Handles customer requests

    Understands requests from email, WhatsApp and the panel, assigns them to the best merchandiser and reports back to the customer when done.

  • Audits with AI

    Photo, duration and location checks; missed visits, early departures and random live verifications.

  • Catches anomalies and acts

    When a rule is broken it invalidates the visit, asks for the form again or opens a task, and informs the manager.

  • Builds the report you ask for

    Ask your data questions in plain language and get answers and reports in seconds.

Data and channels

Field and measurement data
Sales and stock data
Email
WhatsApp
In-panel requests

Decision Support Centre

Reads all your data, applies the rules and proposes the best action.

Every action with your approval

Actions

Creates and assigns tasks
Flags anomalies
Starts audits
Notifies managers
Prepares requested reports
MerchWork Agent Example scenario

A customer request came in on WhatsApp: check the new stand at Migros Kadıköy. Mehmet Kaya is the best fit today. Shall I assign it to him?

Approved. Let the regional manager know too.
Task assigned. Mehmet Kaya and the regional manager have been notified. When the task is done I'll send the customer an update with photos.

Your AI teammate, always in the field.

Runs in the cloud or on your own servers. Personal data can optionally be masked before it reaches the AI.

Why MerchWork?

Your data is instant, your support is close.

Instant reporting and analysis

Field data is reported the moment it is collected.

Strong integration

Works with your ERP and BI systems.

Analysis support

Help from our reporting team at no extra cost.

Our own software team

No third parties; agile, fast answers to custom requests.

Let's digitise your field operations together.

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